{"id":46,"date":"2026-09-08T15:27:18","date_gmt":"2026-09-08T15:27:18","guid":{"rendered":"https:\/\/estlham.com\/?page_id=46"},"modified":"2026-09-08T15:27:19","modified_gmt":"2026-09-08T15:27:19","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/estlham.com\/ar\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>\u0627\u062e\u0631 \u062a\u062d\u062f\u064a\u062b \u0627\u064a\u0644\u0648\u0644 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to Estlham Technology Solutions. These Terms &amp; Conditions govern the use of our website and the purchase or use of our technology consultancy and related services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By accessing this website or purchasing a service, you agree to these Terms &amp; Conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Company Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Estlham Technology Solutions SP LLC-FZ<\/strong><br>United Arab Emirates<br>Website: <strong><a>https:\/\/estlham.com<\/a><\/strong><br>Email: <strong><a>info@estlham.com<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Our Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Estlham Technology Solutions provides professional technology-related services, which may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IT consultancy<\/li>\n\n\n\n<li>Digital transformation consultancy<\/li>\n\n\n\n<li>Business technology solutions<\/li>\n\n\n\n<li>Website and e-commerce consultancy<\/li>\n\n\n\n<li>Systems and software consultancy<\/li>\n\n\n\n<li>Process automation advisory<\/li>\n\n\n\n<li>Technical project support<\/li>\n\n\n\n<li>Digital operations support<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The exact scope, price, and delivery period of each service will be stated on the relevant service page, quotation, invoice, or written agreement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Orders and Service Requests<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order, the customer confirms that all information provided is accurate and complete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to request additional information before commencing a service where necessary to properly understand the customer&#8217;s requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An order is considered accepted once it has been confirmed by Estlham Technology Solutions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Pricing and Payment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All prices displayed on the website are shown in <strong>UAE Dirhams (AED)<\/strong> unless otherwise stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for reviewing the service description and price before completing an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Services may require full or partial payment before work begins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any applicable taxes or government charges may be added where required by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Service Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Services are primarily delivered digitally or remotely unless otherwise agreed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery timelines vary according to the service purchased and the complexity of the customer&#8217;s requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Further information is available in our <strong>\u0633\u064a\u0627\u0633\u0629 \u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u062e\u062f\u0645\u0629<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Customer Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing accurate information and requirements<\/li>\n\n\n\n<li>Providing required files, documents, credentials, or approvals where applicable<\/li>\n\n\n\n<li>Responding within a reasonable period to requests for clarification<\/li>\n\n\n\n<li>Reviewing delivered work within the agreed review period<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Delays caused by missing information or delayed customer responses may affect the agreed delivery date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cancellations and Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cancellations and refund requests are handled according to our <strong>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0644\u063a\u0627\u0621<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should review this policy before purchasing any service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise agreed in writing, Estlham Technology Solutions retains ownership of its internal methods, templates, processes, know-how, tools, and reusable technical materials.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where a service includes a specific deliverable created for the customer, ownership or usage rights will be determined by the agreed scope of service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Third-party software, platforms, licences, trademarks, and intellectual property remain the property of their respective owners.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Confidentiality<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We will take reasonable measures to maintain the confidentiality of non-public customer information provided in connection with a service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are also expected to treat any confidential business or technical information provided by Estlham Technology Solutions appropriately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some services may involve or recommend third-party software, hosting providers, platforms, applications, or other technology services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are not responsible for outages, changes, pricing, policies, or performance of third-party providers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers remain responsible for complying with the terms and conditions of any third-party service they choose to use.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Estlham Technology Solutions will provide its services with reasonable professional care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, we do not guarantee that any technology solution will be completely uninterrupted, error-free, or suitable for every possible purpose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To the extent permitted by applicable law, Estlham Technology Solutions will not be liable for indirect, incidental, or consequential losses resulting from the use of our website or services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Website Use<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Users must not:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the website for unlawful purposes<\/li>\n\n\n\n<li>Attempt to gain unauthorised access to the website or its systems<\/li>\n\n\n\n<li>Introduce malicious software or harmful code<\/li>\n\n\n\n<li>Copy or misuse website content without permission<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We may restrict access where misuse or suspicious activity is identified.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The collection and use of personal information is governed by our <strong>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Changes to These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update these Terms &amp; Conditions from time to time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any revised version will become effective once published on this website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions are governed by the applicable laws and regulations of the <strong>United Arab Emirates<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any dispute that cannot be resolved amicably will be subject to the jurisdiction of the competent authorities or courts in the UAE.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions regarding these Terms &amp; Conditions, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Estlham Technology Solutions SP LLC-FZ<\/strong><br>Email: <strong><a>info@estlham.com<\/a><\/strong><br>Website: <strong><a>https:\/\/estlham.com<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: September 2026 Welcome to Estlham Technology Solutions. These Terms &amp; Conditions govern the use of our website and the purchase or use of our technology consultancy and related services. By accessing this website or purchasing a service, you agree to these Terms &amp; Conditions. 1. Company Information Estlham Technology Solutions SP LLC-FZUnited Arab [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/estlham.com\/ar\/wp-json\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/estlham.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/estlham.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/estlham.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/estlham.com\/ar\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":1,"href":"https:\/\/estlham.com\/ar\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":47,"href":"https:\/\/estlham.com\/ar\/wp-json\/wp\/v2\/pages\/46\/revisions\/47"}],"wp:attachment":[{"href":"https:\/\/estlham.com\/ar\/wp-json\/wp\/v2\/media?parent=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}