Last Updated: September 2026
Estlham Technology Solutions SP LLC-FZ (“Estlham”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our services, or contacting us.
Our website is: https://estlham.com
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Telephone number
- Company name
- Billing information
- Details submitted through contact or enquiry forms
- Information required to process service requests and orders
We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information to:
- Process enquiries and service requests
- Provide IT consultancy and technology-related services
- Process and manage orders
- Communicate regarding purchased services
- Provide customer support
- Improve our website and services
- Maintain business and accounting records
- Comply with applicable legal and regulatory requirements
3. Payment Information
Online payments may be processed through approved third-party payment service providers.
When a payment gateway is used, payment card information is processed securely by the relevant payment provider. Estlham Technology Solutions does not store full credit or debit card details on its servers.
Available payment methods may include Visa, Mastercard, and other methods made available by the selected payment service provider.
4. Sharing of Personal Information
We do not sell or rent personal information.
Information may be shared only when necessary with:
- Payment processing providers
- Website hosting and technology service providers
- Professional advisers and service providers supporting our operations
- Government or regulatory authorities where legally required
Such information will only be shared to the extent reasonably necessary for the relevant purpose.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance user experience.
Visitors may manage cookies through their browser settings.
6. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain required business records
- Meet legal, accounting, and regulatory obligations
- Resolve disputes where necessary
8. Third-Party Links
Our website may contain links to third-party websites or payment platforms.
We are not responsible for the privacy practices or content of external websites, and users should review the privacy policies of those third parties.
9. Your Rights
You may contact us to request:
- Access to personal information held about you
- Correction of inaccurate information
- Updating of your contact information
- Deletion of personal information where legally permitted
10. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our services, website, payment methods, or applicable requirements.
Any updated version will be published on this page.
11. Contact Us
For privacy-related enquiries, please contact:
Estlham Technology Solutions SP LLC-FZ
United Arab Emirates
Email: info@estlham.com
Website: https://estlham.com